Research Artificial Intelligence
At a time when competitiveness and efficiency are essential for companies, many entrepreneurs are faced with the question: Is it now the right time to bring artificial intelligence (AI) into my company. integrate? The answer to this is yes, and for several reasons Establish. Revenue and operating costs are two crucial Key figures when it comes to corporate success. Both can be be positively influenced by the use of artificial intelligence, as evidenced by the results of IBM's report "The business value of AI".AI not only allows companies to significantly increase their sales. and reduce operating costs, but it also serves as a catalyst for improved effectiveness and positive change incorporate culture.
For German SMEs, AI is not a fundamentally new topic. Machine learning and other AI have been used for years. However, new generative AI, in conjunction with high-performance computing capacities with so-called GPUs (graphics Processor Units) massively expand the possibilities of AI. Generative AI is a learning technology that understands free texts and language and creates new content. It will change the economy for good. Used prudently, there are major challenges for German SMEs Potentials for the further automation and digitalisation of processes, in customer service, in sales, in sales support knowledge-based areas, or in bridging the gap between Language barriers.
For small and medium-sized enterprises, artificial intelligence offers enormous opportunities to meet current challenges, such as the shortage of skilled workers. With regard to the cost of the Preparation and implementation of AI projects has been carried out in more than 200 expert interviews conducted in Germany highlighted the fact that more than 80 % of the "AI-experienced" participants set the payback period to less than two years. What is important for digitalisation in the This is true for AI in particular: In everyday working life, AI applications will become a normal tool like the PC and PC today. without their commitment, companies will no longer be able to competitive.IDC, a leading global market research firm, has its recent report on artificial intelligence.
Highlighted key findings that support the use of AI for making companies particularly attractive in the German SME sector:
92 % of AI implementations take less than 12 months or less.
Companies achieve a return on investment within 14 months their AI investments.
For every dollar invested in AI, a company in the average $3.50 back.
The fast payback makes the use of AI even for small and medium-sized companies. medium-sized companies are extremely attractive. Another important One aspect that the IDC study emphasizes is the role of AI in Improve customer experience. Through personalized recommendations, Chatbots and automated customer interactions can help businesses significantly increase their customer loyalty and satisfaction. This is from crucial at a time when competition for the customers' favor is becoming more intense.
That is why it is now necessary to make wise decisions of principle with regard to the To meet the adoption of AI in your company:
Choose applications that are technology-agnostic and always keep up to date with the latest technology.
Don't get away from individual (monopolistic) providers dependent.
Do not provide any personal data or trade secrets into public AI solutions
Always respect legal requirements when using AI applications, fundamentals such as the GDPR and the EU AI Act.
In conclusion, it can be said that the use of artificial intelligenceThis is not only a great opportunity for companies in the German SME sector in order to remain competitive, but also an opportunity to increase revenue, reduce operating costs and improve efficiency. improve.The DGKI (German Society for Artificial Intelligence) advises you Of course, we are happy to do so – the right time is now!
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